MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

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Service

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4.1

5 comments from
12 reviews

Service
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2.9

"Booked the car in for the day and explained I neede it back, was not contacted till 3.30 and the car was not ready on the same day"

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5.0

"They were very helpful"

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5.0

"Required a replacement rear light, which I expected to be an in stock item but required ordering. Otherwise, very good."

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1.0

"They told me it was a fast track service, I was left waiting all day for a phone call of when to pick the car up. I never had one. I arrived to find all the staff had left. and I was left with my car for a full weekend. Generally unhelpful,"

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3.9

"Nice helpful people"